Effective Date: July 21, 2025
Website: www.creativevideoexperts.com
Contact: contact@creativevideoexperts.com
Welcome to CreativeVideoExperts.com. These Terms & Conditions (“Terms”) govern your use of our website and services. By placing an order or using this site, you agree to be legally bound by these Terms. If you do not agree, please do not use our website.
1. Services Overview
Creative Video Experts provides custom video advertising services, including but not limited to:
- Whiteboard Animation Ads
- 2D/3D Animation Ad Videos
- AI Spokesperson Ad Videos
- Live-Action Ad Videos
- Motion Graphics Ad Videos
- Voiceover Ads with Stock Footage
- Script Writing and Voiceovers
All videos are delivered in multiple formats with unlimited revisions and a 100% satisfaction guarantee.
2. Orders & Delivery
- All orders are considered final once placed.
- Delivery time ranges between 7 to 14 business days, depending on the complexity and type of video ordered.
- You are responsible for providing complete and accurate information (scripts, references, preferences, etc.) to avoid delays.
- Final video files will be delivered digitally to the email you provide.
3. Revisions & Satisfaction Guarantee
We offer unlimited revisions on all plans until you are fully satisfied with the final product. Revisions must be reasonable and aligned with the original order scope.
4. Payment & Pricing
- Full payment is required upfront before work begins.
- Prices are listed in USD unless otherwise stated.
- We reserve the right to update pricing or service descriptions at any time without prior notice.
5. No Refund Policy
Due to the fully digital, custom-made nature of our services, we do not offer refunds under any circumstances. All purchases are final. Our unlimited revision and satisfaction guarantee is in place to ensure you are happy with the final result.
6. Intellectual Property
- Upon final delivery and approval, you will have full rights to use the completed video for commercial or personal purposes.
- We retain the right to use completed work or portions of it in our portfolio or marketing materials, unless otherwise agreed in writing.
7. User Conduct
You agree not to use our website or services for any illegal or unauthorized purposes. This includes, but is not limited to, the creation of videos that promote violence, discrimination, hate speech, or misleading claims.
8. Limitation of Liability
Creative Video Experts shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. This includes loss of profits, data, or business opportunities.
9. Third-Party Tools & Links
Our site may include tools, links, or content from third parties (e.g., analytics, payment gateways, stock media libraries). We do not control and are not responsible for their content, privacy practices, or operations.
10. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a new effective date. Continued use of our site after changes constitutes your agreement to the updated Terms.
11. Contact Information
For any questions, concerns, or support requests, contact us:
📧 General Inquiries: contact@creativevideoexperts.com
📧 Support: support@creativevideoexperts.com
📧 Order-related Queries: order@creativevideoexperts.com